Privacy Policy

1. Introduction

SharedPlatformLane ("we," "our," or "us") is dedicated to preserving your privacy. This Privacy Policy details how your data is gathered, utilized, shared, and safeguarded when you access our website sharedplatformlane.site or use our yacht charter services.

You accept the data practices outlined in this document by engaging with our services. Our policy adheres to relevant privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA) as well as other provincial privacy standards in Canada.

2. Information We Collect

2.1 Personal Information

We collect your personal details that you supply to us voluntarily when you:

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Sign up for our newsletter
• Complete forms on our online platforms
• Engage in our surveys or marketing endeavors

The types of information we collect may include:

• Your name and contact details (email, telephone number, postal address)
• Billing information (handeled through secure third-party services)
• Details about your charter preferences and needs
• Information for emergencies
• Specific dietary preferences or health-related details (if you provide such information)

2.2 Information Collected Automatically

We automatically collect specific information about your device and the way you engage with our website:

• IP addresses and geographical data
• Browser specifications
• Records of the pages you visit on our website and the amount of time spent on each page
• Sources of website traffic
• Device specifics (type, display resolution, and more)

2.3 Cookies and Tracking Technologies

Cookies and analogous tracking tools are used to improve your experiences. They serve to:

• Retain your preferences
• Assess website function and how it is exploited
• Deliver content personalized for you
• Enhance the services we provide

Your preferences on cookies can be amended through your web browser settings or our cookie consent tool.

3. How We Use Your Information

The collected data is employed for several reasons:

• Service Delivery: To execute yacht charter agreements, administer bookings, and handle communications concerning your reservations
• Customer Support: To manage your requests and supply aid when required
• Payment Administration: For invoicing and managing transactions
• Safety and Security: To guarantee secure operations and prevent deceitful activities
• Marketing: To send out marketing content and notifications if you've consented to such communications
• Website Optimization: To scrutinize user interaction and ameliorate our website's utility
• Adherence to Law: To observe legal standards and regulatory mandates

4. Disclosure and Sharing of Information

Your personal details are not sold, traded, or leased out to others. Your information might be divulged under the following conditions:

4.1 Service Providers

We might disclose details with credible service entities that support us in various aspects including transaction handling, maintaining and hosting websites, email marketing, monitoring analytics and performance, and customer service.

4.2 Legal Obligations

Your details might be revealed if mandated by law or as a response to legal procedures, judicial orders, crises, or to probe suspected fraud or unlawful activity.

4.3 Business Transactions

Should there be a corporate sale, merger, or acquisition, your information could be transferred as a component of that deal.

5. Protection of Data

Adequate organizational and technical steps are adopted to shield your personal details from unauthorized alteration, access, exposure, or obliteration. These measures encompass encryption, protected servers, regulation of access, periodic assessments, and training for staff.

Nonetheless, no method of electronic storage or data transmission on the internet is infallibly secure. Therefore, we cannot vow complete security for your data.

6. Retention of Data

We preserve your personal details only as long as required to satisfy the intents for which it was obtained or to meet legal concerns. Standard durations are:

• Charter reservations: 7 years for tax/legal reasons
• Marketing interactions: until user chooses to unsubscribe or delete their data
• Analysis of website data: 26 months
• Customer Support: 3 years post-final interaction

7. Rights and Choices of Users

Users retain the right to access, rectify, erase data (within legal confines), port data, withdraw from marketing communications, and manage cookie settings. For exercising these rights, you can get in touch with us through the provided contact information.

8. Services Provided by Third Parties

8.1 Google Analytics

Google Analytics is adopted to evaluate the usage of our website. You may opt out using the Google Analytics Opt-Out Browser Add-on.

8.2 Integration with Social Platforms

Our website provides links to social platforms with their own unique privacy policies.

8.3 Financial Transaction Processors

Financial transactions are completed by third-party processors that comply with the Payment Card Industry Data Security Standard (PCI DSS).

9. Transnational Data Movements

Information may be transferred to and processed in countries other than Spain. We ensure that protective measures consistent with relevant privacy regulations are applied.

10. Privacy for Minors

We do not intentionally gather data from children below the age of 13, nor are our services tailored for them. If it's believed that a minor has submitted their data to us, please contact us directly for immediate action.

11. Changes to This Privacy Policy

This Privacy Policy may be updated to mirror adjustments in our information-handling practices or legal obligations. Updates will be communicated by posting on our website, contacting registered users via email, or announcing the changes on our site. Continued use following these updates implies acceptance of the revised policy.

12. Inquiries and Feedback

For questions or comments regarding this Privacy Policy or our handling of data, please reach out to us:

13. Adherence to Google's Advertising User Consent Policy

We respect Google's advertising consent regulations. Preferences on cookies and tracking can be adjusted at any time via our cookies settings panel.